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Company Overview   

CAM Office Services is a woman owned company established in March of 1989. We are best known as specialists in the sale and distribution of quality-cost effective image consumable supplies for use in copier, facsimile, digital duplicator and electronic printer equipment. In order to provide full service to our customers, we also carry a full line of “Award Winning” facsimile and printer equipment. CAM successfully competes against superstores such as Office Depot, Office Max and Staples as well as large original equipment manufacturers like Canon, HP and Xerox.

We accomplish this by offering a wide variety of products. All makes, models and multiple brands. Even cost-effective alternative brands produced by well known manufacturers that private label for distinctive companies such as Danka, Ikon Office Solutions, Imagistics International and Xerox.

In Massachusetts, CAM was the first company to break new grounds by introducing alternate brand product into the state government bidding process. We have obtained thirteen statewide contracts for various types of imaging consumables and equipment-both OEM and alternate brands. The government bid process has provided us the opportunity to form Affirmative Market Partnerships with Canon U.S.A, Konica/Minolta, Muratec Americas, Oki Data Americas, Ricoh Corporation, Toshiba America Business Solutions and Xerox Corporation.

CAM’s mission is to cultivate strong customer loyalty by offering exceptional customer service on a more personal level along with very aggressive pricing. We accomplish this by providing one-stop shopping at very competitive prices. We source hard to find products and you will not be frustrated with voice mail. You will enjoy doing business with us and we would love to hear from you. Please contact us. (Click Here)


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Company Facts   

  • A Massachusetts company incorporated in March of 1989
  • Multiple relationships with well-known Original Equipment Manufacturers (OEM’s)
  • Multiple relationships with well-known premium private label toner manufacturers
  • One of the largest retail distributors of alternate brand imaging supplies in the Northeast
  • The largest retail distributors of alternate brand digital duplicator supplies in the Northeast
  • Award recognition from MURATEC of America for exemplary facsimile sales & service
  • Recognition for exemplary vendor from the Massachusetts Association of School Business Officials (MASBO).
  • Only supplier in the Northeast to obtain multiple diversity partnerships via the Commonwealth’s copier, facsimile, digital duplicator and printer contracts.

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Warehousing & Distribution   

Coverage: Throughout the continental U.S.
Turnaround: Next Day Delivery at ninety percent (90%) fill rate
Delivery Via: CAM truck, Daily UPS pick ups, Scheduled private carrier pick ups
Inventory: CAM warehouse maintains over 1500 SKU’s
Drop Ship: Manufacturer direct drop shipments are available on an as needed basis


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Diversity Partners with Industry Related Companies


CAM is a Massachusetts SOMWBA Certified Company

Overview

During the past fifteen years in business CAM has achieved broad recognition and the respect of our industry peer group. As a diversity company specializing in the sale of imaging supplies and equipment, in order to meet the requirements of the Commonwealth’s Executive Order 390, CAM has been heavily sought after by large original equipment manufacturers (OEM’s) to partner in their affirmative market programs. Each OEM goes through a rigorous selection process prior to establishing these partnerships. Only choice companies having financial stability and the proven record of providing exceptional customer service are chosen.


Summary of OEM Diversity Partnerships Developed with CAM Office Services

Each partner listed below has provided CAM with OEM Authorization to solicit, distribute and directbill the product lines listed below in a mutually agreed upon territory. In turn, CAM has agreed to honor the OEM contract price and commitments related to their Affirmative Market Programs (AMP). The details are listed below:

Company: IKON Office Solutions / CANON U.S.A
Program: Authorized OEM Sales & Distribution with Direct Bill Authorization
Products: Copier Supplies, Facsimile Supplies, Printer Supplies & HP Printers
Brands: Canon, OCE, IKON Remanufactured and HP Equipment
Territory: EXCLUSIVE: All contract entities utilizing www.Mass.gov (state govt. list)
Non Exclusive: All other contract entities with the exception of MHEC


Company: KONICA/ MINOLTA
Program: Authorized OEM Sales & Distribution with Direct Bill Authorization
Products: Copier & Printer Supplies
Brands: Konica
Territory: EXCLUSIVE: All contract entities utilizing www.Mass.gov (state govt. list)
Non Exclusive: All other contract entities with the exception of MHEC


Company: MURATEC Americas
Program: Authorized OEM Sales & Distribution with Direct Bill Authorization
Products: Facsimile Equipment, Service & Supplies
Brands: MURATEC
Territory: All Commonwealth contract entities


Company: RICOH CORPORATION
Program: Authorized OEM Sales & Distribution with Direct Bill Authorization
Products: Copier & Facsimile Supplies
Brands: Ricoh & Savin
Territory: EXCLUSIVE: All contract entities utilizing www.Mass.gov (state govt. list)


Company: TOSHIBA America Business Solutions
Program: Authorized OEM Sales & Distribution with Direct Bill Authorization
Products: Copier, Facsimile & Printer Supplies
Brands: Toshiba
Territory: EXCLUSIVE: All contract entities


Company: XEROX Corporation
Program: Authorized OEM Sales & Distribution with Direct Bill Authorization
Products: Copier Supplies, Facsimile Supplies, Printer Supplies & Xerox Printers
Brands: OEM Xerox & Remanufactured Xerox
Territory: Multiple Commonwealth State Agencies, Essex & Middlesex Counties

 

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CUSTOMER BASE

Because of our diversity classifications, CAM has built our business on customer relationships in the Massachusetts government sector. The demographic of CAM’s customer base in the Commonwealth of Massachusetts are as follows:

State Agencies
CAM maintains business relationships in ninety-eight percent of all Commonwealth agencies. Including but not limited to the:

  • Office of Governor Deval Patrick
  • Office of the Attorney General
  • Office of the Comptroller
  • Office of the Inspector General
  • Office of the Treasurer
  • Office of the Secretary of State

Commonwealth Judicial System
CAM maintains business relationships in sixty-five percent of various divisions of the Massachusetts judicial court system.

Public School Sector
CAM maintains business relationships in over 200 plus Massachusetts public school systems including all major cities and towns.

Massachusetts Colleges & Universities
CAM maintains business relationships in twenty percent of Massachusetts higher education schools.

Massachusetts Not for Profit Organizations
CAM is starting to make inroads in developing relationships with not for profit accounts holding contracts with the Commonwealth. We have long term relationships with Community Care Services and The May Institute and will continue to grow our market share in these organizations.


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Customer Testimonials    


CAM has over fifty written customer referrals on file as well as an independent customer survey performed by Dunn & Bradstreet. Please contact us for hard copies.

Please Note: Copies of endorsed references can be forward upon request.

Click here for a printable page of testimonials in PDF format


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